Privacy Policy

Privacy Policy

Introduction

Welcome to https://seo-training-classes-online.storysurge.net (referred to as “SEO Training Classes Online,” “we,” or “our” in this Privacy Policy). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive policy explains our practices regarding data collection, usage, and disclosure, adhering to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Total Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy covers all aspects of our website (https://seo-training-classes-online.storysurge.net), mobile applications, online services, and products offered under this domain. However, please be informed that this policy does not extend to third-party platforms, apps, or services accessible through links on our site. These external entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This policy outlines our practices when:

  • You use any of our applications or services as an authorized user, granting us access to certain personal data.
  • You visit our websites linked to this Privacy Policy.
  • We communicate with you via email, phone calls, text messages, or newsletters, providing promotional content, updates, or transactional information.

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. This includes:

  • Account Information: Details required to create and manage your user account, such as username, email address, and password.
  • Payment Information: Transaction details when you make purchases, including payment method, cardholder name, and billing address.
  • Financial Information: Data related to your financial status or transactions, if provided, for example, through investment plans or affiliate marketing.
  • Purchase Information: Records of products or services purchased, quantities, and transaction dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data, to deliver personalized content.
  • Location Data: Information about your geographical location, collected through GPS signals or other tracking technologies (with your consent).
  • Feedback: Your comments, reviews, surveys, and responses to our customer support team provide valuable insights for improvement.
  • Social Media Information: If you choose to log in or interact with our services using social media accounts, we may collect data from these platforms.
  • Product Information: Details about products you show interest in or purchase on our site, including product preferences and browsing history.

We gather this data through various methods: user input forms, account settings, order processes, surveys, analytics tools, cookies, and other tracking technologies. Additionally, third-party service providers may share personal data with us for specific purposes, always under their respective privacy policies.

Cookies

We use cookies to enhance your experience on our website and improve our services. Cookies are small text files stored on your browser that serve different purposes:

  • Strictly Necessary Cookies: These ensure the basic functionality of our site, allowing you to navigate and access secure areas.
  • Preference Cookies: They remember settings or preferences you’ve chosen to personalize your experience.
  • Analytics Cookies: Used by analytics tools to collect aggregated data about website usage, helping us understand user behavior.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set and how long they remain on your device.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The retention periods vary based on the type of data and the purposes for collection:

  • Account information, payment details, and purchase records may be kept for 7 years after the last interaction to fulfill legal obligations and resolve disputes.
  • Some data, like IP addresses and browsing history, are anonymized and aggregated for analytical purposes and deleted after a specified period (e.g., 30 days).
  • We delete or anonymize personal data when it is no longer needed for the initial purpose of collection or upon request from users who wish to have their information removed.

Security Measures

We prioritize the security of your personal data and implement robust measures to protect it:

  • Encryption: We use encryption protocols to secure data transmission and storage, ensuring that sensitive information remains confidential.
  • Secure Service Providers: Our third-party partners adhere to strict security standards and are chosen based on their ability to maintain data privacy.
  • Access Controls: Access to your personal data is restricted to authorized personnel who require it to perform specific functions.

Data Sharing and Disclosure

We respect your privacy and share your data only under the following circumstances:

  • Service Providers: We engage trusted third-party service providers to assist us in various business operations, including data storage, analytics, marketing, and customer support. These providers have limited access to your information and are contractually obligated to maintain its confidentiality.
  • Legal Requirements: We may disclose personal data when required by law, court order, or government request, or to protect our rights, property, or safety, as well as that of our users and the public.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred as part of the deal, but we will ensure the continued protection of your data under new ownership.

User Rights

You have certain rights regarding your personal data:

  • Access and Correction: You can request access to the personal data we hold about you and seek corrections if it is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In some jurisdictions, you may request the deletion of your personal data, except for certain circumstances where retention is necessary.
  • Object to Processing: You have the right to object to the processing of your data for specific purposes, such as direct marketing or profiling.
  • Data Portability: In certain cases, you can receive a copy of your personal data in a structured format and transfer it to another controller.

To exercise these rights, please contact our Data Privacy Officer using the details provided below. We will respond to your requests within the required time frame as per applicable laws.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

  • Email: [email protected]
  • Mail: Data Privacy Officer, SEO Training Classes, 123 Privacy Lane, Anytown, USA

We regularly review and update our privacy policy to reflect changes in our practices and legal requirements. Any significant changes will be notified through our website or email communications.